FREQUENTLY ASKED QUESTIONS
👉 Simply browse our website, add your favorite pet products to the cart, and proceed to checkout ✅ Once you enter your shipping details and payment information, you will receive an order confirmation via email 📩
💳 What payment methods do you accept?
👉 We accept major credit/debit cards 💳, PayPal, and other secure payment options to make your shopping experience easy and safe 🔒
👉 If your order has not yet been shipped, you can request modifications or cancellation by contacting our customer service 📞 Once the order is shipped, changes are no longer possible 🚚
👉 Delivery times depend on your location:
📦 Standard Shipping: 5-10 business days
🚀 Express Shipping: 2-5 business days
👉 Yes! We accept returns and exchanges within 30 days of purchase, as long as the item is unused and in its original packaging 📦
👉 If you received a damaged or incorrect item, we will cover the return shipping costs ✅ Otherwise, the customer is responsible for return shipping fees 📦